Payroll Manager

Payroll Manager

Jointly owned by EDF Energy and Dalkia, we are a leading technical services group operating nationwide in the UK. Housing key expertise under one roof, we provide specialist technical services in technical facilities management, mechanical and electrical engineering, energy performance contracting and systems integration and digital services.

We leverage the strength of our Group, without losing the personability of a smaller business. We are a people-first culture

With an annual turnover of over c.£600m, c. 4,000 employees and a diverse and inclusive ethos, we are proud to attract great talent, nurturing and inducting our people who embed the Dalkia DNA and apply an innovative mindset across all customer engagements.

With over 100 employees, the Dalkia Group central function has HR, Payroll, Finance, Legal, IT, QSHE and Communications teams supporting our business unit colleagues in these specialisms. We provide technical expertise, governance, policy, guidance and support to the business units to provide a high quality service to their own people and their clients. Roles in the centre work closely with Executive team to shape and deliver our strategic goals but also partner with the business functions to embed the values, behaviours and strategic ambitions.

The Central Reward team is responsible for providing a shared payroll and benefit service to all 5 of the business units and the Group centre teams. The Payroll Manager will report to the Head of Reward and will be accountable for developing and leading the payroll team providing this service to the rest of the Group. As well as being accountable for the delivery of an efficient, compliant payroll, the Manager will liaise with the senior stakeholders in the business units to develop a responsive, customer focussed approach to pay and benefits across the organisation.


As our Payroll Manager, you will:

  • Responsible for leading the payroll function and ensuring that all relevant deadlines are met.
  • To be central point of contact for Payroll services, providing expert and accurate pay advice.
  • Responsible for ensuring the timely and accurate delivery of weekly and/or monthly payroll transactions.
  • Act as the primary contact for all third party and outsourced providers, as well as key internal stakeholders.
  • Manage the weekly and/ or monthly end to end payroll processes including a reconciliation of the payroll data prior to submission.
  • Work in collaboration with the Payroll Management team to ensure compliance across the weekly and monthly payrolls by supporting with internal checks and audits.
  • Ensuring all employment, pension and third-party payments are made correctly and on time.
  • Work closely with the HR Systems Team to utilise the functionality of the HR/ Payroll system fully, including regular testing of any system upgrades and fixes.
  • Manage and ensure timely delivery and resolution of employee payroll queries.
  • Work proactively to improve the process delivery and system efficiency.
  • Ensure compliance with all tax, social security and UK legislation.
  • Ensure the data within the Payroll systems is maintained and provides an accurate reflection of all payroll and benefits.
  • Ensuring service levels are met whilst maintaining strong relationships and an accurate payroll function.
  • Management responsibility of the Specialist Administrator/s.

Working Relationships (Internal)

  • Members of the Finance Team
  • iTrent Systems Team
  • All members of the Human Resources Team.
  • Primary internal contact for employee’s payroll queries.

Working Relationships (External)

  • Outsourced payroll provider.
  • Pension provider.
  • Other third party providers.


  • Analytical: High level of accuracy and attention to detail when working with timesheets and payroll information.
  • Problem Solving: Able to identify a problem, define it, determine the root cause, identify possible solutions, and implement or escalate to senior managers as required.
  • Time Management: Strong organisational skills and the ability to manage multiple tasks and deadlines to strict deadlines.
  • Confidentiality: Demonstrates ability to handle confidential payroll information with discretion while maintaining employee privacy.
  • Communication: Strong written and verbal communication skills to communicate with all levels of staff.
  • Team Player: Ability to collaborate and work as part of a team within the payroll department.
  • Proficiency in Microsoft Office: Advanced knowledge of Microsoft Excel.


  • Professionalism: Demonstrates a high level of professionalism, ethics, and integrity throughout all payroll interactions.
  • Confidentiality: Demonstrates strict confidentiality in handling payroll information and employee data.
  • Customer Orientation: Shows a customer-centric approach to support employees with payroll inquiries and concerns in a timely manner.
  • Team Player: Works collaboratively with the payroll team and cross-functional business units to achieve payroll objectives.
  • Initiative: Proactively identifies opportunities for process improvements and automation in payroll administration.
  • Awareness: Keeps up to date with any changes in payroll regulations and remains up to date with industry trends.


  • A minimum of 3 years’ experience within a payroll management or supervisory type role.
  • Strong knowledge of UK payroll legislation, including tax, pension, and statutory payments.
  • Experience of working within an Engineering/Construction led business with knowledge of working rule agreements associated with this type of industry.
  • Experience in delivering end to end weekly and monthly payrolls.
  • Experience of working to strict deadlines.
  • Proficiency in using payroll software and Microsoft Excel for data management, analytics, and reporting.
  • Professional certifications such as Chartered Institute of Payroll Professionals (CIPP) is advantageous.


  • Monday to Friday, 37 hours per week

Reporting to

  • Group Head of Reward

Direct Reports

  • 1 Payroll Supervisor, and a team of Payroll Specialists

So, what’s in it for you?

Firstly, you get to join a fantastic, friendly, forward-thinking team of people, who will welcome you and are passionate about the work that we do.

We also offer a wide range of benefits and rewards;

  • Flexible working
  • A competitive salary package
  • A discretionary Annual Bonus Scheme – depended on role and achievement of KPI’S
  • We pay for professional memberships relevant to your role and invest in our people’s professional development
  • Pension Scheme
  • Private Healthcare
  • Income Protection
  • Free life assurance
  • 25 Days Holiday PLUS Bank holidays
  • Cycle to work scheme
  • Salary sacrifice electric vehicle scheme – where we help you lease an electric vehicle for a fixed monthly cost
  • Access to our Benefits platform with a wide range of retail discounts

We’re committed to treating all our job applicants fairly and with respect. If you need adjustments, we’re happy to discuss that with you. Please contact our HR team in confidence.

Date of issue
March 7, 2024
Business Unit
Dalkia UK
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