Programme Administrator

About Dalkia UK and Dalkia Energy Services

Dalkia UK is one of the UK’s leading technical and energy services providers, at the forefront of delivering net zero solutions to a wide range of clients in private and public sector across the UK.

With a talented workforce of over 4,000 people, Dalkia UK rises to the challenges of today’s world to create a sustainable, prosperous, resilient society and a Net Zero UK. Dalkia is committed to building quality relationships to drive long term value for our clients through innovative solutions and services.

Dalkia UK delivers a wide range of energy, engineering and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environments.

At Dalkia Energy Services, we develop, deliver, and operate sustainable energy services and solutions to help the transition into an effective Net Zero future. Our solutions are tailored to specific needs and result in significant cost savings, improved efficiency, resilience, and a healthier environment.

Role Overview 

The Programme Administrator is responsible for liaising between different stakeholders involved in specific projects and providing a wide range of administrative support to all teams within the Regional team. The successful candidate will join meetings of the core team from planning to delivery, to evaluation, fostering cross-team collaboration to help project team members complete project tasks and produce deliverables.

Key Responsibilities & Accountabilities 

• Assist in the development and upkeep of project management documents such as risk registers, project schedules, scope statements and project plans, to enforce at all levels to ensure adherence to processes and governance.
• Execute project management administrative duties including record keeping and saving files to project SharePoint locations, enforcement of processes and governance throughout the project lifecycle.

• Meeting with project clients to assess their needs and define and document project requirements, acceptance criteria and project timelines.
• Coordinate the allocation of project resources to ensure the project team has what is needed at the right time, and ensuring actions are assigned, tracked and escalated.
• Schedule stakeholder meetings, recording meeting minutes, document, generate reports and assign tasks to team members and help them understand what is expected from them in terms of project milestones and deliverables.
• Be the liaison and escalation between the project team and project clients throughout the project life cycle.
• Assist in the monitoring of project progress and team members’ performance and provide updates to project stakeholders.
• Support completion of Project Diaries and Weekly Client Reports.
• Scanning and filing of hard copy site documentation, including QSHE documentation and reporting.

The above list is not exhaustive and can change due to business requirements. 

Knowledge, Skills, Education & Experience  

• A positive, helpful and flexible attitude; you need to be able to adapt to last minute changes and work in a fast-paced environment.
• Time management skills and the ability to work under pressure and to tight deadlines.
• Competency with Microsoft Office systems including Microsoft Word and Excel are essential.
• Proven project experience, attention to detail and the ability to deliver under pressure.
• Organised, diligent, proactive, assertive, disciplined and commercially astute.
• Comfortable communicating with all levels of Senior Management and Stakeholders.
• Eligible to live and work in the UK with a valid driver’s license.

So, what’s in it for you?

Firstly, you get to join a fantastic, friendly, forward-thinking team of people, who will welcome you and are passionate about the work that we do.

We’re part of something bigger, Imtech one of the UK’s leading technical services groups, which is jointly owned by Dalkia and EDF Energy, Britain’s biggest generator of low carbon electricity. This means we can access the strength of our wider Group, without losing the appeal or agility of being a smaller, but rapidly growing business.

We offer a wide range of benefits and rewards;

• Access to a NEST Pension Scheme with 6% employer contribution
• Health cash back plan where you can claim back costs such as dental, optical and medical
• Life assurance at 4 times your basic salary
• Cycle to work scheme
• An electric vehicle scheme – where we help you lease an electric vehicle for a fixed monthly cost to yourself (after 3 months service and post probationary period)
• Access to My Perks, where you can access hundreds of offers to help you save on your purchases (online and in person)
• Access to our training portal and other approved training
• Reimbursement for one professional membership fee relevant to your role
• All the necessary equipment to perform your job role, such as laptop and mobile phone

To agencies: We are only currently considering direct applicants, and already have a preferred agency supplier’s list in place, which we use from time to time, please do not send any unsolicited cv’s to our managers, we will deem those as direct applicants.