Policy Statement - Corporate Social Responsibility

Dalkia is a socially and environmentally responsible company. We are a major technical services company providing essential solutions for businesses and society. Our activities have an impact on the environment, on people, the communities in which we operate, our customers and supply chain and broader society. Our innovative technical solutions contribute to a sustainable society and we have our Corporate Social Responsibility in mind in everything we do.

In all aspects of our responsibilities, we work closely with our stakeholders in order to share best practices and solidify our commitments as per our CSR Strategy. We strive for continuous improvement and to balance short-term and long-term interests as well as integrate economic, environmental and social considerations into our strategic decision-making.

This statement provides the basis for managing our corporate responsibilities through our policies, procedures and practices, and reflects the context of the organisation.

Carbon and Climate Neutrality:

› Deliver Net Zero infrastructure projects

› Support our clients to decarbonise and reduce energy consumption

› Reduce our direct and indirect CO2 emissions

Environmental Positive Impact

› Raise stakeholder awareness

› Improve waste management

› Deliver environmental community actions

People and Society

› Ensure the Health, Safety and Wellbeing of our employees

› Foster and promote Equity, Diversity & Inclusion

› Offer Learning, Development and fair opportunities for our employees

Responsible Local Development

› Ensure high Ethical standards of business conduct

› Facilitate stakeholder engagement

› Generate Social Value where we operate

Corporate Governance:

The starting points of Corporate Governance are good business practices (accountable, honest and transparent dealings by the management) and good supervision of this management. These are dealt with in our Business Ethics Principles and through our Code of Conduct. We are accountable for ensuring we minimise our impact through responsible business practices, which go beyond our legal obligations, and provide a high-quality design and build business that contributes to society.

Our People:

We recognise the need to be able to attract, develop and retain employees with the potential, skills and experience necessary for the continued development of our business.

We are committed to creating fair opportunities, foster equity, diversity and an inclusive working environment where all employees are treating with dignity, respect and care and where everyone feels valued.

We are committed to creating a learning culture, supporting our people in working to realise their potential and providing opportunities to ensure that our people are equipped with the skills and knowledge to maxims business effectiveness.

Our Corporate Social Responsibility policy and standards are applicable to all Dalkia employees.